Privacy Policy

Last Updated: May 8, 2025

Quick Summary:

We value your trust and privacy. This policy explains how we collect, use, and protect your information when you use Homeschool Info Hub's services. We've written this in clear, straightforward language to help you understand exactly how your information is handled.

1. INFORMATION WE COLLECT

1.1 Information You Provide

When you interact with our services, you may provide:

• Name and email address

• Contact information

• Children's ages and educational needs

• Consultation notes and preferences

• Payment information for services

• Comments on YouTube videos

• Newsletter subscription preferences

1.2 Information Automatically Collected

Our website collects:

• Device information

• IP address

• Browser type

• Pages visited

• Time spent on pages

• YouTube viewing patterns

• Download history of resources

2. HOW WE USE YOUR INFORMATION

2.1 Primary Uses

We use your information to:

• Deliver consultation services

• Send educational resources

• Provide personalized support

• Process payments

• Send newsletters (if subscribed)

• Improve our content and services

• Respond to your questions

2.2 Communication Purposes

We may contact you about:

• Consultation appointments

• Resource updates

• Newsletter content (with consent)

• Service changes

• Responses to your questions

• Educational opportunities

3. INFORMATION SHARING

3.1 We Do Not Share

We never:

• Sell your personal information

• Share consultation details

• Disclose children's information

• Release educational records

3.2 Limited Sharing

We only share information with:

• Payment processors for transactions

• Email service for newsletters

• Video platform for content delivery

• When required by law

4. DATA SECURITY

4.1 Protection Measures

We protect your data through:

• Secure encryption

• Regular security updates

• Limited staff access

• Secure payment processing

• Protected consultation records

4.2 Data Storage

• Information stored in secure servers

• Regular backup procedures

• Limited retention periods

• Secure disposal methods

5. YOUR RIGHTS AND CHOICES

5.1 You Can:

• Access your personal information

• Update your details

• Unsubscribe from newsletters

• Request data deletion

• Opt-out of cookies

• Download your consultation notes

5.2 Managing Preferences

You can control:

• Email communication preferences

• Newsletter subscriptions

• Cookie settings

• Resource notifications

6. CHILDREN'S PRIVACY

6.1 Special Protections

• We don't collect information directly from children

• Parent/guardian consent required

• Extra protection for children's educational information

• No marketing directed to children

7. COOKIES AND TRACKING

7.1 Cookie Usage

We use cookies to:

• Remember your preferences

• Improve site navigation

• Analyze site usage

• Enhance user experience

7.2 Cookie Control

You can:

• Accept or decline cookies

• Modify browser settings

• Clear cookie data

• Use incognito browsing

8. UPDATES TO POLICY

8.1 Policy Changes

• We may update this policy

• Notice provided for significant changes

• Continued use implies acceptance

• Previous versions available on request

9. CONTACT US

For privacy questions or concerns:

• Email: HomeSchoolInfoHub@gmail.com

• Response within 48 hours

• Clear explanation of resolution

• Options for further discussion